Supafest Still Not Issuing Refunds
Refunds for unused Supafest tickets were supposed to be issued tomorrow (Friday), but organisers have now said this won't happen.
The struggles surrounding urban music festival Supafest continue today as organisers inform fans they will require another week to refund tickets from would-be patrons who seek them.
A message posted on their Facebook page reads as follows:
“We apologise for the time it is taking to pay the balance of the refunds. We are reconciling what tickets have and have not been scanned which is a timely process. We are seeking another additional week till June 8th to finalise all refunds and hope that you can remain patient till then. THANK YOU.”
Ticketholders were up in arms after two of the festival's headline acts, P. Diddy and Missy Elliott, were withdrawn from the line up just days before the festival was due to start. As a result the festival offered punters the opportunity to not attend the festival and receive a full refund.
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A message from the organisers on May 12 told the unused ticketholders that they would have to wait until June 1 to receive their refunds, offering the exact same reasoning as they have today.
theMusic.com.au left a message with the festival promoter asking for comment this afternoon but we are yet to receive a response.
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