Prohibited Items: No video, audio or professional photography unless stated otherwise by the promoter. No alcohol or open drink containers can be brought into the venue. Seating in Lounge Rows A-D is strictly NO STANDING. Soft Cell VIP Package: Upgrade your ticket(s) to a limited edition VIP Package! Package includes: Soft Cell Tote Bag A3 Tour Poster 2 colour VIP Lenticular Souvenir Ticket Early Entry First to Merch VIP inclusions (e.g. Tote Bag, Poster & Souvenir Ticket) will be redeemed and collected on the night of the show. VIP Package Upgrade does not include entry to the event. You will still need to present a valid ticket for admission.
Please Note:
Children's Policy: Children under 2 years of age are admitted for free provided they do not occupy a seat. Please refer to the venue's website FAQ page for more information on bringing young children & babies. Accessible Seating & Companion Card Holder: Accessible seating can be purchased online. Bookings including a Companion Card ticket can only be collected from the Box Office. The Companion Card must be presented upon collection.
Accessibility Info:
Please note that accessible seating is for any patron with access needs, it is not restricted to patrons that use wheelchairs.
Companion Cards:
Companion Cards are accepted for Palais Theatre events.
Your valid Companion Card must be shown to staff on the event night.
Accessible Car Parking:
There are two accessible car parking spaces in Lower Esplanade.
Access is via Jacka Boulevard through the St Kilda Triangle Car Park.
Guide Dogs:
Guide/support dogs are welcome at the Palais Theatre.
Hearing Loop:
The Palais theatre has a hearing loop available free of charge for patrons with auditory limitations.
Toilets:
Accessible toilets are located on Ground Level and Level 1, next to the venue elevator.